TALK-TOURISM Ltd.

 

 

GENERAL TERMS & CONDITIONS

All descriptions of events included in Talk-Tourism Ltd literature are correct at the time of publication. We reserve the right to alter any event description should this prove necessary.

We make every attempt to operate events as described in our literature. Occasionally it is necessary to alter the order and or content of the itinerary.

In the event of the closure of an attraction or the suspension of a coach, train or boat service on the day of your visit, we will make every effort to arrange an alternative visit. Where admission charges or fares have been included in your event price, all such monies will be refunded in full or used to pay for an alternative visit.

Talk-Tourism Ltd will not be held liable for any changes to the itinerary that result from the late arrival of a coach, train or boat not hired directly by Talk-Tourism Ltd . If as a consequence of such the itinerary has to be shortened, no refunds will be made, If the late arrival of a coach makes it impractical or impossible to visit a scheduled attraction or partake in a train ride or boat cruise we will make a full refund of that part of the event payment if we are ourselves are able to obtain a refund.

Talk-Tourism Ltd will not be held liable for changes to or omissions from an itinerary that results from the breakdown of a coach, boat, the event ride or a train.

Coaches hired by the customer must have a working microphone, the public address system must be in good working order and there must be a reserved front seat for the guide. If any of these conditions are not met we reserve the right to refuse a commentary on the coach. No refunds will be made.

All prices are based on known costs at time of publication. We reserve the right to increase or decrease prices where necessary e.g. If at any time there are fuel increases or if an attraction raises its prices.

If you have a complaint, please advise our Tour manager immediately. If the matter cannot be put right at the time you must notify us in writing within 14 days.

Talk-Tourism Ltd reserve the right to cancel a event if the minimum number of people is not met Full refunds will apply.

Booking implies acceptance of our terms and conditions, including our cancellation conditions.

 

CANCELLATION

We never mind if you are forced to cancel an outing due to a change of plans, insufficient support or any other reason. All we ask is that you abide by these terms of cancellation. If you intend to cancel your booking with us you must inform Talk-Tourism Ltd direct.

If you cancel your booking more than seven days before the date of the outing we will hold your deposit against a future booking. Full payment is due seven days before the date of the outing. If you do not make payment by this date we reserve the right to cancel your booking. If you cancel the booking after this time, your payment including deposit will be returned less a cancellation charge of £200 plus any admission charges incurred by Talk-Tourism for which we are unable to obtain a full refund.

Please note that if you cancel a booking less than seven days before the date of the outing not having made full payment we will invoice you for the relevant cancellation charge.

 

REFUNDS POLICY

We understand that individuals are sometimes forced to drop out on or before the day. Upon application a refund of the individual event price for those unable to participate in a event, less any admissions for which we are unable to obtain a refund will be considered. An administrative fee of £5.00 will be deducted from the total amount of the refund cheque.

 

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Telephone Number
+44 (0)20 3137 1109
Email Address
info@talk-tourism.co.uk